Privacy Policy

Last Updated: November 7, 2025

Orlight ("us", "we", or "our") operates the Orlight website and mobile applications (the "Services"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have associated with that data. We are committed to protecting your privacy in compliance with international standards, including the General Data Protection Regulation (GDPR) and the Turkish Law on the Protection of Personal Data (KVKK).

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. This includes:

  • Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to: email address, name, phone number, and usage data.
  • Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.
  • Data from Services: Content you create, upload, or receive from others when using our services, such as emails you write and receive, messages you send and receive, and your search queries.

2. Use of Data

Orlight uses the collected data for various purposes:

  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent and address technical issues.

3. Legal Basis for Processing Personal Data (GDPR & KVKK)

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

  • We need to perform a contract with you.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it is not overridden by your rights.
  • To comply with the law.

4. Your Data Protection Rights

Orlight aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. In accordance with GDPR and KVKK, you have the following data protection rights:

  • The right to access, update or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

Please note that we may ask you to verify your identity before responding to such requests.

5. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us through our [email protected].